Customer Success Associate

Location: Office 004, Block 5, Tallaght, Dublin 24, Ireland (Hybrid) Minimum Annual Remuneration: €37,545 (fixed) Hours of Work: 40 hours per week (Monday–Friday) Description of Employment This entry-level role supports the company’s core service offering by assisting in the identification and recruitment of experts for client projects and providing operational support to project delivery teams. Key Duties and Responsibilities • Conduct research to identify potential experts relevant to client requirements • Perform outreach to potential experts using company-approved methods • Maintain and update internal databases with accurate expert information • Assist in coordinating expert consultations and scheduling • Support senior team members in executing client projects • Track outreach activity and update internal systems accordingly • Ensure compliance with company policies, including confidentiality and data protection • Provide administrative support related to project delivery Skills, Qualifications, and Experience • Bachelor’s degree or equivalent qualification • Previous experience in a research, administrative, or customer-facing role is desirable • Strong communication and organisational skills • Ability to work to deadlines in a structured environment • Attention to detail and willingness to follow defined processes • Basic proficiency in standard office software and online research tools Hours: 40 hours per week Career level: Entry Level Closing date: 05 Jun 2026