IT Helpdesk Technician – Cork

How to Apply Please apply by emailing your CV to hradmin@deitg.com Are you passionate about technology and eager to grow your IT career? Do you enjoy solving problems and learning new skills in a dynamic environment? If so, we’d love to hear from you! At DEITG, we’re looking for an enthusiastic IT Helpdesk Technician to join our Cork team. Whether you’re a recent graduate or have hands-on experience, your curiosity and commitment to excellence will make you a great fit. Why Join Us? Stability: Full-time, permanent role. This is not a remote role; you’ll work full-time 40 Hours per week in Cork office Career Growth: Professional development plan with clear progression. Certifications: We fund industry-leading certifications and provide study time. Financial Rewards: Salary increases for certifications achieved. Team Culture: Work with a skilled, supportive, and innovative team. Innovation: Opportunities to research and develop new technologies. Holidays: 20 days annually. Salary: Based on experience, certifications, and qualifications. Your Role Provide Service Desk and Field Support to our clients. Troubleshoot and resolve hardware, software, and network issues. Deploy, install, and configure desktops, laptops, and mobile devices. Assist with Microsoft 365 administration and cloud services. Support cybersecurity initiatives and compliance standards. Collaborate with the team to deliver best-in-class service. Stay current with emerging technologies and industry trends. What We’re Looking For Excellent communication skills (written and verbal). Proven ability to work effectively in a team. Strong values and commitment to personal and professional growth. IT-related qualification or equivalent experience. Full clean Idriver’s licence plus own transport. Willingness to achieve MD-102 and MS-102 certifications within the first year (fully supported by us). Our Tech Stack: We continually develop and expand our technology suite to ensure we deliver cutting-edge solutions to our clients. Client: Desktops, Laptops, Mobile Devices, Printers, Microsoft 365, Windows 10 &11 Server: Hardware & Virtual, Microsoft Server 2019, 2022 Cloud: Microsoft 365, SharePoint, Teams & Azure. Networking: Firewalls, Routers, VPN, LAN & Wireless Vendors: Microsoft, Hewlett Packard, Proofpoint, WatchGuard, Thycotic, Zyxel, CrowdStrike, Autotask, Datto. Cybersecurity: We are committed to staying ahead of the rapidly evolving threat landscape to safeguard our business and our clients. Endpoint Security AV/Malware, Threat Detection & Response Email Security, Microsoft 365 Hardening, Advanced Threat Protection, DNS, DMARC, DKIM. Network Security: Firewalls, Web & DNS filtering Information Security – Policy, Process & Procedures GDPR Awareness Cybersecurity Assessment & Compliance – CE, IASME, ISO, NIST, CMMC Hours: 40 hours per week Career level: Entry Level Closing date: 27 May 2026