IT Support Technician

CANDY CLOUD CONVENIENCE STORE WEXFORD LIMITED Trading as 3Cs Tech Hub is expanding its IT Support operations and is seeking a skilled and motivated “IT Support Technician” to join our growing team. This is an excellent opportunity for a driven IT professional to enhance their technical expertise, work with diverse technologies and build a rewarding career in a dynamic support environment. Key Responsibilities: Provide repair services for Mobile phones, laptops, tablets, PCs, and printers. Take ownership of all allocated support tickets and ensure prompt and effective resolution Install, configure and troubleshoot hardware and software systems on mobile phones, laptops , and other devices. Provide remote and onsite technical support to clients. Develop and maintain an in-depth technical knowledge of IT Equipment, service and solutions. Collaborate with business manager and internal team to ensure high quality technical support delivered to the customers. Document relevant technical information on newly introduced related technologies and solution applicable to the business products and needs. Ensure strict confidentiality of client date and systems. Other ad-hoc duties as required Key Requirements: Minimum of 2 years of experience as an IT Technician (covering mobile phones, and laptops.) Industry standard accreditation/certificate will be an advantage. Good Knowledge of iOS, Android, Windows, and other operating systems. Ready to be trained for future technologies. Strong communication and customer service abilities. Good troubleshooting and analytical skills. Ability to work independently and manage workload effectively. Bilingual (Urdu / Punjabi) Hours: 39 hours per week Career level: Experienced [Non-Managerial] Closing date: 15 May 2026