Receptionist

o To arrive for work on time dressed in full clean uniform, well-groomed and presenting a professional appearance to our guests. o To greet the guests on arrival and at all times in warm, welcoming and friendly manner. o To check in/out guests effectively ensuring all details are correct. o To carry out tasks effectively using computerized system. o To ensure that any additional requirements for guests are offered i.e. dinner reservations, porter etc. o To ensure that all charges are posted correctly onto room bills. o To take reservations and respond to guests quickly. o To answer switchboard in a warm and welcoming manner and effectively transfer calls to correct extensions. o To correctly take messages for guests/staff ensuring that date, time, message, to/from and initials are noted. o To ensure that relevant people receive any messages immediately. o Dealing with any guest requests/queries in a polite and attentive manner and reporting any problems to the Duty Manager. o Balancing of reception cash at end of each shift. o The sensible allocation of rooms to customers having viewed all relevant guest requests. o Handling safe deposit for guests. o To ensure that all monies are kept secure at all times. Hours: 30 hours per week Career level: Experienced [Non-Managerial] Closing date: 04 Jun 2026