Technical Operations & Compliance Lead

Role Overview: We are seeking a Technical Operations & Compliance Lead for our Cork-based retail hub. This role is designed for a candidate who can blend day-to-day retail excellence with specialized technical responsibilities. You will be the point person for our E-liquid Products Tax (EPT) compliance, hardware maintenance, and digital growth. Key Responsibilities: Regulatory Management: Lead the store’s compliance with the Finance Act 2024. You will manage the E-liquid Products Tax (EPT) registration, ensuring all first-supply stock is recorded and bi-monthly ROS (Revenue Online Service) returns are filed accurately. Hardware Specialist: Act as the in-house expert for advanced ENDS (Electronic Nicotine Delivery Systems). This includes device troubleshooting, maintenance of high-end hardware, and advising customers on technical specs like coil resistance and battery safety. Product Development & Expansion: Assist in sourcing new emerging products. You will evaluate the technical builds of new devices and e-liquid formulations to ensure they meet the HSE 20mg/ml nicotine limit and TPD standards. Compliance Oversight: Manage the HSE Nicotine Inhaling Product Licence and ensure the store’s "Track and Trace" records are maintained for statutory audits. Digital Presence: Oversee our online product listings, ensuring all technical descriptions are accurate and that our digital presence complies with Irish distance-selling laws. Requirements: A strong technical understanding of vaping hardware (circuitry, battery safety, and device maintenance). Familiarity with digital reporting systems (ROS experience is a major plus). Detailed knowledge of Irish e-liquid legislation (EPT and Public Health Act 2023). Excellent communication skills for high-level customer advisory. Hours: 39 hours per week Career level: Entry Level Closing date: 25 May 2026