Customer Service Advisor

Providing high quality Customer Service by responding to any queries raised, taking time to listen and understand the customer concerns, agreeing ownership and a time frame for resolution. My client who is based in the Annacotty Business Park is looking for an experienced Customer Service Advisor to join their team to cover a Maternity contract. * Keeping customers updated through to resolution with regards to any issues raised. * Actively look for opportunities to upsell to our customer base. * Pick up and deal with all emails and issues relating to your customer base or any that you are looking after, in a timely manner. * 1 - 2 years of experience in customer service, tele sales, or inside sales (BPO or e-commerce background preferred). customer service call centre administration