Customer Service Agent

As a Customer Service Agent, you will be office-based and report to the Customer Care leadership team. You will act as a central point of contact, managing customer interactions, processing orders, and working closely with internal departments to ensure timely and accurate delivery of services. To be successful in this role, you will have a minimum of 3 years' experience in a customer service or customer-centric environment, with industry knowledge considered an advantage. You will be joining a well-established organisation with a strong reputation for customer service and professionalism. The business operates in a fast-paced, customer-centric environment and places a high value on collaboration, quality, and continuous improvement. Your role will be key in ensuring a positive and professional experience for customers at all times.