Customer Service Representative - 5pm to 1am Shift

Due to expansion of the team, our client in East Galway city now requirea Customer Service Representative to work in thecustomer service department handling Global customer inquiries. Job Title: CUSTOMER SERVICE REPRESENTATIVE - Training and Support: The training and support given is excellent, with two department Trainers, a Team Lead and a team of 50 Customer Service Representatives, there will always be someone on hand to support new starters. You will predominantly be assisting customers and partners in the United States. * Responding to customer and employee questions/concerns in an efficient and effective manner and resolving issues which customers might have regarding company's products which include but not limited to; order queries, price queries, complaints, queries, refunds etc. * Reporting to the Customer Service Team Leader and working within a team of 50 ...