Customer Service Representative

The role is based in our Dublin office and will require the suitable candidate to be available in office all five days of the week with an exceptional one-day work from home subject to approvals GLS Ireland is a reliable, high quality parcel services for over 250,000 customers in Europe, complemented by logistics and express services. We are currently looking for a Customer Service representative to join our Team on a Full-time basis. With its solid ground-based network GLS is one of the leading parcel service providers in Europe. * Listen to customers concerns and questions and provide accurate and timely responses. * Resolve customer issues and complaints effectively * Build and maintain strong customer relationships to enhance retention * Collaborate with other departments to ensure customer needs are met * Previous customer service experience is valuable, while parcel ...