Dunnes Stores Grocery Customer Service Manager

At least 3 years' experience working in a fast paced customer service environment acting as the interface between customer and client - We have over 130 stores throughout Ireland, Northern Ireland and Spain, and are developing our service and product offer all the time. From working with customers to solve their queries, devising dietary information for intolerance/allergy groups, advising organisations on our product information, you will join a collaborative team ready to mentor, coach and encourage you to be your best. * Reporting to the Head of Technical (Grocery) you will be responsible for engaging with customers to ensure satisfactory and timely resolution of queries. * Act as the interface between customers, stores and suppliers. * Liaise with Stores customer service departments to corroborate queries and ensure accurate reporting.